1. We will ship via Grailed's designated shipping carriers. Delivery time: 3-5 days. We will get your item to you as quickly as possible.
2. Item condition is clearly stated in the listing (New / Used). For items listed as "New", we guarantee they are brand new and authentic. For used items, any signs of wear are clearly shown in the photos. All items are directly sourced from official channels.
3. Returning customers are eligible for discounts. Please check with us before purchasing to confirm availability.
4. For questions about item details, please contact customer service. We will get back to you as soon as possible.
5. The shoebox may be damaged during shipping. Please note that this does not affect the condition of the item itself.
6. Offers are welcome — partial discounts may be considered.
7. All sales are final. No returns or exchanges.